Have we ever shared our story with you – the story of how we discovered one simple idea that transformed our business? Well if I have, I apologise – you’re about to hear this story again. But if you haven’t, here goes…. Let’s go all the way back to 2010 – you know, when the … Read more
When you speak to a potential client, be it by phone, zoom, teams etc, it’s so important to get the next step in the diary. But you’d be amazed how many people don’t do this. They’ll confirm they’ll send over a proposal or say they’ll vaguely give the prospect a call next week, but it’s … Read more
Have we ever shared our story with you – the story of how we discovered one simple idea that transformed our business? Well if I have, I apologise – you’re about to hear this story again. But if you haven’t, here goes…. Let’s go all the way back to 2010 – you know, when the … Read more
How do you prevent no shows to appointments? Here are our tried and tested methods: 1. Use an online calendar such as calendly or acuity 2. Make sure this sends email and text remainders 3. Call the contact 48 hours in advance to remind them of the appointment 4. If they don’t appear on the … Read more
