How do you prevent no shows to appointments?
Here are our tried and tested methods:
1. Use an online calendar such as calendly or acuity
2. Make sure this sends email and text remainders
3. Call the contact 48 hours in advance to remind them of the appointment
4. If they don’t appear on the zoom/teams call pick up the phone to them and call them
We do the above for every single one of our clients.
But obviously people are people and they have other things happening in their lives apart from the appointment so there will still be no shows – although the above process should reduce them.
What ways have you found to reduce no shows?
If you’d like to speak to us about how we can get between three and six qualified appointments each and every month, why not call us on 01386 298 042, reply to this email or click the link below to schedule some time to talk in our diary:
